| New York City
Comptroller William C. Thompson, Jr. today announced that his office
has embarked on an innovative demonstration project using a computerized
system to resolve claims and lawsuits filed against the City. The
system, called Cybersettle, accelerates the resolution of claims and
legal disputes by allowing parties to submit offers and demands to
a secure website.
"At a time when New York City is grappling with billion-dollar
budget deficits, it is more important than ever that we find creative
ways to save City dollars,” Thompson said. “If our Cybersettle
demonstration project is successful in expediting claims, it will
help us achieve savings.”
“Cybersettle provides a reliable mechanism to resolve claims
quickly and efficiently by providing a secure place online where
parties can settle their disputes confidentially by comparing offers
and demands in the blind,” said Charles Brofman, Cybersettle’s
president and CEO. “To date, 83,000 transactions resulting
in more than a half billion dollars in settlements have been facilitated
by the Cybersettle method.”
The new measure is a demonstration project, a short-term, carefully
planned, pilot exercise designed to test and evaluate the feasibility
and application of an innovative product, approach, or technology
not currently used by the City. Over the next two years, the Comptroller
will observe and analyze the effectiveness and efficiency of the
project.
An average 24,000 claims are filed against the City each year.
The new system works like this: Shortly after a claim is filed,
the Comptroller’s Bureau of Law and Adjustment will enter
the information into Cybersettle. These claims – approximately
9,000 a year - will involve sidewalk, school, roadway, city property,
traffic device, motor vehicle, recreation and personal injury cases.
Cybersettle will then notify plaintiffs’ attorneys of the
City’s intention to negotiate and request any pertinent documentation.
In these cases, Claims Adjusters will enter offers – which
cannot be seen by plaintiffs - into Cybersettle. Plaintiffs’
attorneys can then submit corresponding demands – which cannot
be viewed by the City - through Cybersettle. If a demand and offer
overlap, a settlement is reached and Cybersettle will inform the
parties.
Cybersettle currently is used by insurance carriers, attorneys,
third party administrators and corporations to settle claims faster,
more efficiently, and less costly than by standard methods.
Established in 1998, Cybersettle facilitates high-speed, confidential
claim settlements by comparing monetary offers and demands via secure
web technology. To date, Cybersettle has processed more than 83,000
transactions, facilitating more than $500 million in legal settlements.
The system is used by 100,000 attorneys and 10,000 insurance claims
adjusters, representing over 1,900 claims offices worldwide.
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